Terms of Service

Welcome to Winna. These Terms of Service (“Terms”) govern your use of the Winna mobile application (“App”) and related services. By using Winna, you agree to these Terms.

1. Acceptance of Terms

By downloading, installing, or using Winna, you agree to be bound by these Terms. If you do not agree, do not use the App.

2. Description of Service

Winna connects your personal vision and values with goals, habits, tasks, routines and guided mental workouts, including Mental Toughness and Mood Boost. You can choose a focus task, revisit a goal's “why” and use supported Siri, Shortcuts, search and widget actions. Compatible devices can use Apple text generation for onboarding and vision refinement. Winna Premium includes personal narration when available. Winna is a personal development tool, not a medical or mental health service.

3. Eligibility

You must be at least 13 years of age to use Winna. If you are under 18, you must have parental or guardian consent.

4. User Accounts & Data

Winna operates primarily as an on-device application. Your personal content, such as statements, goals, habits, tasks and workout history, is stored locally and can sync between your devices through your private iCloud account when iCloud is enabled and available. Some preferences and unfinished onboarding answers remain local. Winna also creates a private service identity for subscriptions and online features without requiring an email sign-up. This does not mean those services are fully anonymous.

Share Usage Analytics is on by default unless you have already turned it off. You can change this at any time in Settings → Privacy. Your choice is saved. These optional usage events do not include your saved vision, interview answers or other saved prose. Crash and performance diagnostics are handled separately. Our Privacy Policy explains the information processed by Winna and its providers, including personal narration, analytics, diagnostics and deletion choices. You are responsible for securing your device and Apple Account.

5. Plans, Subscriptions & Payments

Winna offers Free, Pro and Premium access. Pro includes expanded goals, habits and projects, recurring tasks, milestones, advanced analytics, media customization, Pro themes, prerecorded workout guidance and the Platinum app icon. Premium includes Pro plus personal AI features, generated narration within its allowance, the Obsidian Gold and Aurora themes, and the Gold app icon. Purchases are processed through Apple's App Store and are subject to Apple's terms of service for in-app purchases.

Pro is available as a monthly or annual subscription, or as a one-time, non-consumable Pro Lifetime purchase. Pro Lifetime provides ongoing access to the Pro features of Winna, with no recurring subscription charge. It does not include Premium, personal AI or generated narration, and does not promise the perpetual operation of third-party services. Premium is available as a monthly or annual subscription. If you own Pro Lifetime and also subscribe to Premium, ending Premium leaves your Pro Lifetime access in place. A lifetime purchase does not itself cancel an existing auto-renewing subscription; manage that subscription through Apple to avoid an unwanted renewal.

Existing all-access Winna Pro purchases retain their included AI and narration access for their valid purchase period. They are recognized as Premium access in the App. The new core Pro plans do not replace or reduce an existing all-access entitlement.

• The purchase screen shows the subscription price, billing period and any applicable trial or introductory offer. Payment is charged to your Apple Account. Subscriptions renew automatically unless cancelled before renewal; Apple's purchase confirmation states the applicable terms.
• Use Manage Subscription in Winna's Settings or your Apple Account subscription settings to manage or cancel a subscription. Use Restore Purchases in Winna's Settings to restore an eligible purchase. For a trial you do not want to renew, Apple advises cancelling at least 24 hours before it ends. See Apple's cancellation instructions.
• You can request an App Store refund through Apple's refund process. Eligibility depends on the purchase and applicable rules. Your statutory consumer rights remain unaffected.

Eligible first-time onboarding includes free Apple text generation. Restarting onboarding or restoring an existing profile does not create a new free entitlement. Later Apple text generation and personal narration require Premium or a valid legacy all-access purchase; saved text and manual editing remain available without a paid plan. You can continue with manual notes when Apple generation is unavailable. An active subscription does not make an incompatible device support Apple Intelligence. Features also depend on system readiness, language, network access and service availability. The purchase screen describes the benefits included in the offer you select.

Personal recordings, including downloaded copies, require valid Premium or legacy all-access playback authorization. Offline access lasts for up to 72 hours after subscription verification and may end sooner if access expires or the App learns it has been revoked. You may need to reconnect to verify access. Downloading a recording does not grant permanent playback access. Cancelling a subscription does not itself delete your saved text or recordings. When the App confirms that your plan no longer includes a selected theme or app icon, that selection returns to the free default. Appearance choices still included in your active plan remain available. Verification may be delayed while offline.

6. Acceptable Use

You agree not to:

• Reverse engineer, decompile or disassemble the App, except where permitted by applicable law or an applicable open-source license
• Use the App for any unlawful purpose or in violation of any applicable laws
• Attempt to gain unauthorized access to the App's systems or infrastructure
• Circumvent access controls or generation allowances, disrupt the service, or extract data without authorization. Supported Siri, Shortcuts and widget actions remain permitted

7. Intellectual Property

The App, including its design, code, graphics, illustrations, and content, belongs to Winna or its licensors and is protected by intellectual property laws. Your use of the App does not transfer ownership of those rights to you. Applicable third-party licenses continue to apply.

You retain your rights in the content you add to the App, such as statements, goals, reflections and images. You must have the rights needed to submit and use that content. When you request a feature that processes your content, you authorize Winna and the relevant service providers to process it as needed to deliver that feature, as described in these Terms and our Privacy Policy. This does not transfer ownership of your content to Winna.

8. AI Features

Apple text generation can help draft your onboarding vision and starter pack, or refine a saved vision. It can use Apple's Private Cloud Compute off your device or supported on-device Foundation Models; it is not always local. Review and edit generated content before adopting it. It may contain mistakes or unsuitable suggestions. Personal narration uses a synthetic voice and may mispronounce or misread text. These features do not provide professional medical, financial or other specialist advice. You remain responsible for reviewing content before acting on it.

9. Personal Narration, Storage & Security

When you authorize personal narration, Winna sends the selected text and voice choice through its Supabase-hosted service to ElevenLabs to create audio. The recording contains your personal content. Winna keeps generated recordings in private server storage for replay and recovery, reducing the need to generate the same audio again, and may download copies to your device. This feature does not upload a recording of your own voice. Fixed voice previews and workout guidance are prerecorded and do not send your personal text for synthesis.

Storage and security limits: Personal recordings are protected by access controls and encrypted connections, but they are not end-to-end encrypted. Winna's service and the providers involved in hosting and synthesis can process accessible content to operate the service. Private storage does not mean that only you can technically access the recording. No storage or transmission system can guarantee absolute security or confidentiality. This disclosure does not limit our legal duties to protect personal data or your rights if those duties are breached.

Retention and clearing audio: Server recordings become eligible for cleanup after 30 days without access through Winna's audio service. Replaying a downloaded file offline does not refresh that period. In Settings, Personal audio → Clear removes this device's downloads and requests deletion of its recordings from Winna's service; your saved text remains. Deleting a saved source also queues removal of its associated recordings. Offline requests must wait for a connection, and server deletion may take time. Clearing audio on one device does not remotely erase downloads on another device. Deleting a saved source may trigger cleanup on other devices after the deletion syncs and the App processes it. Storage is not a permanent archive, and replacing a recording that is no longer available may require new generation and allowance.

ElevenLabs may retain submitted text, generated audio, history or backups under its own terms and account settings. Winna's integration does not use ElevenLabs Zero Retention Mode. Clearing audio in Winna does not automatically delete those provider copies, or the subscription, usage-accounting and security records needed to operate Winna's service. Deleting the service account is a separate action that also requests removal of its associated ElevenLabs history. Completion remains pending until the required cleanup is confirmed. See our Privacy Policy for retention details and how to request help with deletion.

Generation allowances: New Premium plans include 8,000 newly generated narration characters per paid subscription month. The allowance follows the subscription anniversary in UTC, rather than the calendar month. Annual plans receive monthly allowances, not a full year's allowance upfront. Unused characters do not roll over, and restoring a purchase or reinstalling the App does not reset usage. Free trials do not include new personal narration. Legacy all-access plans retain their existing limits of 12,000 characters per recording and per day, and 30,000 per calendar month in UTC. Replaying an available recording uses no new generation allowance while playback access remains valid. Clearing a recording does not restore allowance. Closing playback does not necessarily cancel a generation request already sent to the provider; an attempt may use allowance even if the provider's result cannot yet be confirmed or recovered. Service-wide limits or an unavailable provider can temporarily prevent generation. The App displays availability, allowance or recovery information when applicable.

10. System Features & Third-Party Services

Siri, Shortcuts, search and widgets can display selected Winna content and perform supported actions, including creating tasks and changing task or habit completion. Their availability depends on your device, system settings and Apple's services. Widgets and search results may take time to refresh. Confirm important changes in the App if a system action fails or shows older data.

App Lock restricts access to the App, redacts Winna widgets and requests removal of Winna's indexed search titles. System updates may take time, and locking does not erase information already saved in a shortcut or Siri conversation. App Lock does not delete server or iCloud copies or make them end-to-end encrypted. Manage Siri, search and device access in Apple's settings too.

Optional photo search, online videos, link previews and external links connect to third-party services. Their availability, content, licenses and privacy practices are governed by the relevant providers. Only use media you have permission to use. Our Privacy Policy describes the associated data flows.

11. Disclaimers

• Not medical advice: Winna is a personal development tool, not a mental health treatment or medical service. If you are experiencing mental health challenges, please consult a qualified professional.
• No guarantees: Individual results may vary. We do not guarantee specific outcomes from using the App.
• Availability and accuracy: We do not promise uninterrupted or error-free operation, immediate synchronization, or that generated content will always be accurate. We remain responsible for obligations, warranties and remedies that apply under mandatory consumer law.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Winna shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the App. This limitation does not apply where the law prohibits it, and does not exclude liability for fraud, intentional misconduct, gross negligence, or death or personal injury caused by negligence. Nothing in these Terms removes mandatory consumer remedies or rights under data-protection law.

13. Data Loss & Backups

Local storage, iCloud sync and downloaded audio can be affected by device failure, app deletion, connectivity and storage limits. iCloud sync is not a guarantee of backup or immediate delivery. Manage your Apple backup settings and keep separate copies of content that is important to you. Private server recordings are also subject to the retention and deletion rules in our Privacy Policy.

14. Changes to These Terms

We may update these Terms to reflect changes in the App, its providers or legal requirements. We will publish the updated Terms here and revise the date above. Where required by law, we will give advance notice of material changes and obtain any required agreement before those changes apply. Changes do not remove rights you have already acquired or any statutory right to end a subscription or seek a remedy.

15. Ending Your Use

You can initiate deletion of Winna's private service account in Settings → Service Account → Delete Service Account. The app confirms acceptance and lets you check completion while server cleanup continues. Services remain disconnected until you choose to reconnect. Your saved device and iCloud content is separate and remains available. Limited purchase-usage and security records are retained as described in our Privacy Policy; reconnecting does not reset narration allowance or restore deleted recordings. Account deletion does not cancel Apple subscription billing. Use Manage Apple Subscriptions on that screen to cancel renewal if wanted; an active subscription does not prevent immediate deletion.

You may stop using Winna at any time. Deleting the App does not cancel an App Store subscription or automatically delete server or iCloud data; use the controls and contact options in our Privacy Policy. We may restrict access when reasonably necessary to address a material violation of these Terms, unlawful use or a threat to the service's security, subject to applicable notice requirements and consumer rights. Contact us if you believe access was restricted in error.

16. Your Statutory Rights

Nothing in these Terms limits rights or remedies that cannot lawfully be excluded, including applicable consumer and privacy protections where you live. These Terms do not prevent you from bringing a complaint to a competent authority or using the courts or dispute-resolution procedures available to you under applicable law. If a provision cannot lawfully be enforced, the remaining provisions continue to apply to the extent permitted by law.

17. Contact

Questions about these Terms? Contact us at legal@winna.app